Refund and Returns Policy
Overview: Our refund and returns policy allows for a 7-day window from the date of purchase. Beyond this period, we cannot offer a full refund or exchange.
Eligibility: To be eligible for a return, the item must be unused and in its original packaging.
Requirements: Please provide proof of purchase or a receipt for the return process.
Partial Refunds: Partial refunds may be granted under specific circumstances, Contact us for more details
Refund Process: Once the returned item is received and inspected, we’ll send an email notification regarding the approval or rejection of the refund. If approved, the refund will be processed to the original method of payment within a specified timeframe.
Late or Missing Refunds: If a refund hasn’t been received, we advise checking with the bank or credit card company. Contacting the bank may reveal any processing delays. For further assistance, reach out to us at {email address}.
Sale Items: Regular priced items are eligible for refunds, while sale items cannot be refunded.
Exchanges: Exchanges are only applicable for defective or damaged items. To initiate an exchange, contact us via email and return the item to the specified physical address.
Gifts: Gift recipients will receive a gift credit for returned items if the purchase was marked as a gift. Otherwise, refunds will be issued to the original purchaser.
Shipping Returns: Return the product to the provided physical address. Customers are responsible for covering shipping costs, and these costs are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance for more expensive items.
Need Help? For any inquiries regarding refunds and returns, feel free to contact us at Khadwal@hotmail.com.